Note: This article is relates to the
Master Control Panel, not the regular
hosting control panel. See
this Knowledge Base article for username/password retrieval for the regular control panel.
If you need the Master Control Panel Password
If you forgot your Master Control Panel password, you can use the Master Control Panel password retrieval system. Go to the Master Control Panel Binding interface at
https://master.discountasp.net/. Use the "Forgot your Password?" password retrieval system. Type in your Master Control Panel email address. The Master Control Panel Password will be emailed to the Master Control Panel admin.
If you did not receive the email, please also make sure to check your Spam/Junk/Bulk email folder for emails as many spam filters will filter legitimate emails. If you are using spam filters, please whitelist the DiscountASP.NET domain name.
If you need the Master Control Panel Username and Password
If you forgot both your Master Control Panel username and password, then you will need to create a new Master Control Panel. Since the Master Control Panel is associated with multiple hosting accounts, we do not resend or reset the Master Control Panel login.
To create a new Master Control Panel, please visit
https://master.discountasp.net/. For instructions, see
this Knowledge Base article.
Article ID: 130, Created On: 11/6/2008, Modified: 8/5/2009