How to Configure SiteLock TrueShield Service

Adding the TrueShield service will provide Content Delivery Network (CDN) technology along with real-time online protection against malicious website activities.

There are three levels of TrueShield Protection available: Basic, Professional, and Enterprise.  TrueShield Web Application Firewall (WAF) is available with TrueShield Enterprise.

Steps to Configure TrueShield Service

  1. Log in to your SiteLock Dashboard.
  2. In the Security Summary section, locate TrueShield and click "Click for details" to the right (see illustration below).
  3. If your site has an SSL certificate, you will need to complete STEP 1 (Verify your domain).  You will be given a TXT record for your domain.   If your domain name is hosted at DiscountASP.Net, refer to this Knowledge Base article for instructions and information on modifying the A and CName records on your account.

    If your site has an SSL certificate and Step 1 does not provide you with a TXT record, please contact SiteLock support at (480) 725-9229 or [email protected], and they will provide it for you.  Once the TXT record has been added, click "verify."
  4. Click the drop down bar in STEP 2.  Enter the CNAME record for your domain name (example: Domain - domain.com ==> Destination t93hj.sitelockcdn.net).
  5. Clicking the "Next" button will begin the SiteLock Trust Seal installation.

    • STEP 1. Choose a language.
    • STEP 2. Choose the appearance of the Trust Seal.
    • STEP 3. Choose how you wish to install the Trust Seal.
    • STEP 4. Choose whether to display your contact information.

Winhost Sitelock Dashboard

TXT Record to Recognize SSL

Winhost SiteLock Trueshield TXT record

Configuring Trust Seal

Winhost SiteLock Trust Seal

Domain verifications and DNS updates are not immediate.   TrueShield/Truespeed domain verification can take up to 24 hours to implement.   Due to DNS caching, updates to the A and CName records can take anywhere from 1 to 2 hours to propagate throughout the Internet.

Once TrueShield has been setup, go back to your SiteLock dashboard.   On the same row as the TrueShield line, click the "Click for details" link to open the TrueShield monitoring page.

Winhost SiteLock TrueShield Monitoring Page