SmarterMail default spam blocking/filtering configuration

Email will be blocked (returned to sender) if the spam "score" is over 40. The following is a list of criteria and the amount that they add to the overall score.
  • Domain is listed by SpamCop: 10 points
  • SPF soft fail: 10 points
  • SPF Hard fail (SPF record does not match originating IP): 30 points
Any message scoring 40 or more on the above criteria will not reach your inbox, so it is not subject to the regular spam filtering methods below.

Spam filtering

The weight (importance) of these components is configurable by the Domain Administrator. To access/override the spam settings, follow these steps:
  • Log in as a SmarterMail domain administrator (postmaster@YourHostedDomainName.com is the Primary Domain Administrator by default).
  • Click the "Settings" icon on the left hand side (it looks like two gears).
  • Expand the "Domain Settings" folder.
  • Expand the "Filtering" folder.
  • Under the "Settings" folder, click on the "Domain Settings" folder.
  • Click on "Spam Filtering."
  • On the right side, select the radio button labeled "Override spam settings for this domain."
  • Click "Save."
  • Click the "Current Weights" tab to adjust the weight settings.
For example, you may decide that you want to see any messages from domains listed by SpamCop, in which case you would assign a weight of "0" to the SpamCop component.
  • SPF soft fail: 10 points
  • SPF Hard fail: 30 points
  • Missing Reverse DNS: 10 points
  • Listed by SpamCop: 10 points
After you assign a weight to each of the above components, you then decide which action to take based on the score that the message has. To access the "Actions" options, click the "Actions" tab at the top of the "Spam Filtering" window.
  • Spam score from 10 – 20: Prefix message subject "SPAM-LOW"
  • Spam score from 20 – 30: Prefix message subject "SPAM-MED"
  • Spam score above 30: Prefix message subject "SPAM-HIGH"
Other options include deleting a message that exceeds the score, or sending it to a spam folder for further review.

NOTE: We cannot assist with spam filtering configuration issues; however detailed information on domain-wide spam settings is available in the SmarterMail help documentation:
  • Log in as a SmarterMail domain administrator (postmaster@YourHostedDomainName.com is the Primary Domain Administrator by default).
  • Click "Help" in the upper right corner.
  • When the pop-up box appears, click "Help Topics."
  • Once the "SmarterMail 9.x Help" window loads, click on the "Settings" folder in the left hand side menu labeled "Help Topics."
  • Under the "Settings" folder, click on the "Domain Settings" folder.
  • Under the "Domain Settings" folder, click on the "Filtering" folder.
  • Click on "Spam Filtering."