Steps for setting up Outlook 2010 to retrieve and send email from our mail servers (replace “YourHostedDomainName.com” with your actual domain name).
- Open Outlook.
- Click the “File” tab, then select “Account Settings…” This will bring up the Account Settings Window.
- On the “E-mail” tab, select “New…” This will open up a wizard.
- In the “Choose Service” window, select “E-mail Account” and click “Next >”
- In the “Auto Account Setup” window, select “Manually configure server settings or additional server types and click “Next >”
- In the “Choose Service” window, select “Internet E-mail” and click “Next >”
- In the “Add New Account” window, populate the fields with the information found in Account Info/Edit section of Control Panel
- Your Name: The name you want to appear in outgoing emails (e.g. John Smith)
- E-mail Address: The email address you want to appear in outgoing email (e.g. username@YourHostedDomainName.com)
- Account Type: Select “POP3” for Account Type
- Incoming mail server (POP3): [Mail server domain name]
- Outgoing mail server (SMTP): [Mail server domain name]
- User Name: The user’s full email address (e.g. username@YourHostedDomainName.com)
- Password: The user’s email account password.
- Make sure “Remember Password” is checked.
- Click on the “More Settings …” button.
- Click on the “Outgoing Server” tab.
- Make sure “My outgoing server (SMTP) requires authentication” is checked and “Use same settings as my incoming server” is selected.
- Click on “Next >” Outlook will perform some tests to make sure the settings are working correctly. Close the “Test Account Settings” window when it’s done.
- Click on “Finish” to end the wizard.