How to configure an email account in Outlook 2010

Steps for setting up Outlook 2010 to retrieve and send email from our mail servers (replace “” with your actual domain name).

  • Open Outlook.
  • Click the “File” tab, then select “Account Settings…”  This will bring up the Account Settings Window.
  • On the “E-mail” tab, select “New…”  This will open up a wizard.
  • In the “Choose Service” window, select “E-mail Account” and click “Next >”
  • In the “Auto Account Setup” window, select “Manually configure server settings or additional server types and click “Next >”
  • In the “Choose Service” window, select “Internet E-mail” and click “Next >”
  • In the “Add New Account” window, populate the fields with the information found in Account Info/Edit section of Control Panel
User Information
  • Your Name: The name you want to appear in outgoing emails (e.g. John Smith)
  • E-mail Address: The email address you want to appear in outgoing email (e.g.
Server Information
  • Account Type: Select “POP3” for  Account Type
  • Incoming mail server (POP3): [Mail server domain name]
  • Outgoing mail server (SMTP): [Mail server domain name]
Logon Information
  • User Name: The user’s full email address (e.g.
  • Password: The user’s email account password.
  • Make sure “Remember Password” is checked.
  • Click on the “More Settings …” button.
  • Click on the “Outgoing Server” tab.
  • Make sure “My outgoing server (SMTP) requires authentication” is checked and “Use same settings as my incoming server” is selected.
  • Click on “Next >”  Outlook will perform some tests to make sure the settings are working correctly.  Close the “Test Account Settings” window when it’s done.
  • Click on “Finish” to end the wizard.